Most small business backups are not actually backups. They are hopes. The drive plugged into the receptionist's machine that nobody has confirmed is connected since the office moved. The cloud sync that quietly hit a quota in March. The agent that stopped reporting on a file server six months ago. The "yes we have backups" that has never been restored. Ghosxt builds the kind of backup and disaster recovery program an engineer with DoD infrastructure experience would actually trust their data on. Sized and priced for small business. On-site across Monterey County and California, remote across the United States.
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The conversation we have with new clients goes the same way every time. "Yes, we have backups." Great. When was the last time someone actually restored from one? Silence. The reason that silence happens is that backups are an insurance policy nobody wants to actually file a claim against until they have to. By then, the policy has lapsed and nobody knew.
Half the small business backup setups we open up are quietly broken. Agents stopped running. Cloud syncs hit quota. External drives never got plugged back in. Even the working ones often share credentials with the production network, which means a ransomware crew with domain admin rights can encrypt them along with everything else. A backup that lives on the same network and shares the same credentials as the data it is supposed to protect is not a backup. It is a second copy of the problem.
The classic 3-2-1 rule says you should keep three copies of your data, on two different media, with one copy off-site. That rule was written before ransomware. The modern version adds one requirement: at least one copy has to live outside the network and outside the credentials an attacker would inherit if they got domain admin.
For most small businesses today, the data that matters most is not on a server in a closet. It is in Microsoft 365 or Google Workspace: mail, files, SharePoint, OneDrive, Drive, and the shared drives the whole company runs on. Microsoft and Google keep that data available, but their retention is a recycle bin, not a backup you control. That is the gap we close.
What we provide:
Independent, point-in-time backup of Exchange Online mailboxes, SharePoint, and OneDrive, and of Gmail and Google Drive for Workspace clients, held outside your tenant so a deleted, encrypted, or ransomed item can be brought back.
A business continuity and disaster recovery policy written for your business during onboarding: who decides, who calls whom, what comes back first, and where the backups are. Part of the written policy suite every managed client receives.
Once a year an independent third-party assessor, arranged by us, reviews your environment. Backup coverage and recovery planning are on that list, so the gaps get found by someone other than the person who built the setup.
A written retention and destruction policy so you keep what regulators, insurers, and customers expect you to keep, and nothing longer than you should.
For defense contractors and other regulated work, Microsoft 365 GCC High set up and hardened with Intune, Defender for Business, and Conditional Access, so protected data lives in the right cloud from day one.
On an actual or reasonably suspected critical incident, you hear from us within 4 hours, and the person you hear from is the owner who knows your environment.
Two questions govern every continuity plan worth the name: how long can you be down, and how much recent work can you afford to redo? The answers are different for every business, and they are the first thing we write down with you.
A Salinas cooler in the middle of harvest and a Monterey clinic on a normal Tuesday do not have the same answers, and a San Jose SaaS company has customer commitments on top of its own cost. Those answers go into your written business continuity and disaster recovery policy, and the annual independent risk assessment checks that the plan still matches the business a year later.
30 minutes. We look at your current backup configuration, attempt a real restore, check your retention, and write up where the gaps are. No sales script. You walk away with a written report whether or not you become a client.
Book your free assessmentIf you are reading this with a ransom note on your screen, call the emergency IT line now: the order of operations in the first hours matters more than anything else. The plain-talk version of the timeline is in our blog post on how ransomware actually gets in. The short version on the response side:
The clients who recover cleanly are the ones whose written incident response plan and cloud backup existed before the attack. That is what onboarding is for.
Backup and DR matter for every business, but the consequences scale very differently. Agriculture, food processing, and cold-storage operations in Salinas, Watsonville, and Hollister cannot afford to lose a harvest week: when product is on the dock, downtime measured in hours becomes downtime measured in spoiled inventory. Healthcare and clinical practices in Monterey, Carmel, and Pacific Grove have HIPAA exposure on top of operational. Legal firms and CPAs in Santa Cruz, San Jose, and Gilroy have client trust and bar exposure. Distribution and 3PLs face C-TPAT obligations on top of business continuity. We engineer the program for the consequence, not for a brochure.
Outside our drive radius, we deliver the same backup and DR program fully remotely to clients across the United States. The cloud-anchored architecture works the same way regardless of which time zone the office sits in.
BCDR is included in every managed IT plan. Standalone BCDR engagements are available, priced per scope. See full pricing.
Book a 30-minute free assessment, or send us a note. We will tell you straight whether what you have today actually works.
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